Last updated: September 1, 2026
Subject Pass payments are processed securely by the Merchant of Record identified on the checkout, such as Paddle or Dodo Payments when enabled.
Seven-day request window
You may request a full refund within seven calendar days of the first purchase when the purchase was accidental or the purchased service is materially unusable. Requests involving extensive use, redistribution, abuse, or a charge older than seven days may be declined where permitted by law.
How refunds work
Send the request from the purchasing email address and include the purchase date, subject, and reason. Approved refunds are returned through the original payment method. Processing time depends on the checkout provider, the payment method, and the receiving bank.
Local rights
This policy does not limit any non-waivable consumer cancellation, refund, or statutory rights that apply in the purchaser's jurisdiction.
Contact
Contact support for purchase or refund help.